Contents
County-wide Resource Listings
Alameda County
Directory of Transport Providers:
Extensive list of transport providers, searchable by city. Provides contact phone number, website, service areas.
Service Areas (see above link for full details):
- Alameda
- Albany
- Ashland
- Berkeley
- Castro Valley
- Cherryland
- Dublin
- Emeryville
- Fremont
- Hayward
- Livermore
- Newark
- Oakland
- Piedmont
- San Leandro
- San Lorenzo
- Union City
Contra Costa County
Directory of Transport Providers
Extensive list of transport providers, searchable by city. Provides contact phone number, website, service areas.
Service Areas (see above link for full details):
- Antioch
- Bay Point
- Bethel Island
- Brentwood
- Byron
- Concord
- Crockett
- Danville
- Discovery Bay
- El Cerrito
- El Sobrante
- Hercules
- Kensington
- Lafayette
- Martinez
- Moraga
- Oakley
- Orinda
- Pacheco
- Pinole
- Pittsburg
- Pleasant Hill
- Port Costa
- Richmond
- Rodeo
- San Pablo
- San Ramon
- Walnut Creek
- Walnut Creek – Rossmoor
Santa Clara County
Directory of Transport Providers
Extensive list of transport providers, searchable by city. Provides contact phone number, website, service areas.
Service Areas (see above link for full details):
- Campbell
- Cupertino
- Los Altos
- Los Altos Hills
- Los Gatos
- Menlo Park
- Monte Sereno
- Morgan Hill
- Mountain View
- Palo Alto
- Portola Valley
- Redwood City
- San Carlos
- San Jose
- San Mateo
- Santa Clara
- Saratoga
- Stanford
- Sunnyvale
- Woodside
Regional Resources
East Bay Para Transit
East Bay Paratransit transports riders from their origin to their destination in vans equipped with a wheelchair lift.
Service Areas
(The up to date list of cities is available in the Riders Guide here: http://eastbayparatransit.org/CMS/uploadedFiles/EBPRidersGuideApril2025.pdf)
- Alameda
- Albany
- Berkeley
- Castro Valley
- El Cerrito
- El Sobrante
- Emeryville
- Fremont
- Hayward
- Hercules
- Kensington
- Milpitas (part)
- Newark
- Oakland
- Piedmont
- Pinole (part)
- Richmond
- Rodeo
- San Leandro
- San Pablo
- Union City
Service Hours
Service is provided during the hours of AC Transit’s bus and BART’s rail operations. Service is limited to areas within 3/4 mile of an operating bus route or BART station.
Cost
The one-way SF Paratransit fare for all van services provided by SF Paratransit is $2.85. San Francisco trips which go beyond the BART service territory that are carried by East Bay Paratransit also pay an additional MUNI paratransit fare of $2.85.
Contact
Main Phone Number: (510) 287-5000
Toll Free: 1-800-555-8085
Website: https://www.eastbayparatransit.org/
City-specific Resources
Not exhaustive. Too many to list here. Also, these may already be listed in the respective county-wide directory.
Alameda Independent Mobility / Alameda Connect (Alameda)
The City of Alameda offers accessible, affordable transportation services for seniors and people with disabilities. Our programs augment East Bay Paratransit, AC Transit, BART, and the San Francisco Bay Ferry.
Services
- AIM Program (Alameda Independent Mobility) provides subsidized rides on Uber/Lyft to eligible City of Alameda residents who are ages 70+ OR at least 18 years old and East Bay Paratransit certified.
- Up to 6 Uber or Lyft rides per month within Alameda County
- Wheelchair Accessible Vehicles (WAVs) are not guaranteed
- Free AC Transit Bus Passes for low income older adults and people with a certified disability. Our waitlist is closed and we are currently not accepting applications for the program.
Eligibility
- Alameda residents aged 70+.
- Residents 18+ who are East Bay Paratransit (EBP) certified.
- NOTE: Need to enroll: See website for application form.
Service Areas
- Alameda city
- Alameda county
Service Hours
- Monday–Friday, 8:15 AM – 5:30 PM
- Eden I&R offers a flexible booking system, FLEX RIDES. Please call 2-1-1 during their service hours to schedule rides.
Cost
- The first $4 of each trip for rides costing up to $25.
- Any amount over $25
- Payment must be made with a credit, debit, or prepaid debit card
Contact
- Paratransit Coordinator
- Mastick Senior Center
- Phone: (510) 747-7513
- Email: CityParatransit@alamedaca.gov
- Website: https://www.alamedaca.gov/Departments/Planning-Building-and-Transportation/Transportation/Alameda-Connect
FLEX Rides (San Leandro)
Services
- Shuttle Service: fixed route service. 50+ or 18+ persons with disabilities. Free.
- On Demand: Subsided Uber rides. 70+ or 18+ with disability. $4/ride up to $20. After that, whatever Uber charges.
On Demand service areas:
- Alameda
- Dublin
- Livermore
- San Leandro
- Ashland
- Emeryville
- Newark
- San Lorenzo
- Berkeley
- Fremont
- Oakland
- San Ramon
- Castro Valley
- Hayward
- Pleasanton
- Union City
Eligibility
- Requires enrollment
Contact
- Phone: 510-577-7985
- Website: https://www.sanleandro.org/1105/Paratransit-Services
Richmond
Info about using transportation options (shuttle, paratransit, Clipper, AC Transit, BART, Lyft):
City of Richmond – Senior Transportation Resources
Private Organizations
American Cancer Society Road to Recovery
Offers ride to/from cancer appointments.
Cost
- Free
Service Areas
- Anywhere local (they have branches country-wide).
Contact
- Phone: 1-800-227-2345
- Website: https://www.cancer.org/support-programs-and-services/road-to-recovery.html
Go Go Grandparent
An international organization that facilitates senior-friendly Uber/Lyft rides. The service can be availed either via direct membership or using city-specific subsidies.
Cost
This is a membership-based service (costing anywhere from $12 to $410 monthly, depending on plan features).
NOTE: Some cities collaborate with Go Go Grandparent to a) eliminate the membership fees and b) provide a small subsidy for each ride – up to a limit. Wherever available, it might be more economical to use the ride service via your city. Check your county- or city- listings above.
The service can also be used directly by enrolling as a member (instead of via the city-provided facility). Doing so may provide access to additional services of Go Go Grandparent, but may also incur additional costs.
Service Areas
- Most cities and suburbs.
Contact
- Phone: 1 (855) 464-6872
- Website: https://www.gogograndparent.com/
Uber Assist
Uber Assist is an assistance-enabled option from Uber. Available wherever Uber is available.
Available for a broad range of clientele and different accessibility needs, including those living with disability, older adults, pregnant people and people who are injured or ill. Simply select the “assist” option on your Uber app — a friend or family member can do this for you, too. Then, you can share your trip information with that friend or family member. Fares for Assist are the same as fares for UberX, which you can check online before scheduling your ride.
See https://www.uber.com/au/en/ride/assist/ for more details.
NOTE: Most cities and counties already have a program where Uber rides are subsidized. Check with them first to see if the assisted option is available.
Lyft Up
Assistance-enabled Lyft rides. Wherever Lyft is available.
The access program caters to older adults needing rides to and from grocery stores, farmers markets, food pantries, SNAP benefits appointments — pretty much anywhere you need to go.
See https://www.lyft.com/lyftup/programs for details.
NOTE: Most cities and counties already have a program where Lyft rides are subsidized. Check with them first to see if the assisted option is available.